“Employers believe this employee surveillance is necessary for employee productivity, legal reasons, the safety of company information, and to prevent an environment of harassment,” Heathfield further writes. After all, instead of using the Internet for work-related functions during their paid hours, some employees are tempted to access websites for their leisure and entertainment. Others may even conduct illegal transactions or engage in inappropriate interaction with co-workers. With workplace surveillance measures, these concerns can be avoided, detected, and dealt with accordingly.
However, if the technologies used for electronic monitoring fail, the whole program simply goes to waste. A sluggish internet connection, or one that is prone to frequent downtimes, for instance, can prevent real-time recordings and other network surveillance methods from achieving their purpose. That said, any company with workplace surveillance programs would do well to trusted internet providers in